Terms of Sale

Eligibility

Products sold on this store are intended for adults aged 18 and above. By placing an order, you confirm that you meet this age requirement.

Medical disclaimer

The self-test kits sold here are screening tools intended for personal use and are not a substitute for professional medical diagnosis. A positive, reactive, or unclear result must always be confirmed by a registered healthcare provider or clinic before any treatment decision is made. If you are experiencing symptoms or believe you have been recently exposed, please seek medical advice promptly regardless of a self-test result.

Orders and pricing

All prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice. We reserve the right to cancel or refuse any order, for example in cases of suspected fraud or stock unavailability.

Shipping and packaging

All orders are shipped in plain, unmarked packaging with no indication of contents on the outside, for your privacy. Estimated delivery times will be shown at checkout.

Returns and refunds

Because these are single-use medical/health test products, for hygiene and safety reasons we cannot accept returns or offer refunds once a kit has left our facility, except where the product is faulty, damaged, or not as described — in which case please contact us within 7 days of delivery.

Payment

Payment is processed securely at checkout. We do not store your full payment card details.

Governing law

These terms are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the Malaysian courts.